In this article, you'll discover whether Monzo works in Japan, explore some potential drawbacks if it is available, and consider the possibilities of using Monzo while traveling in Japan.
Does Monzo Work In Japan?

Monzo is primarily a digital bank catering to UK residents, and there is no specific information available about its services in Japan. The bank offers a range of financial services, including current accounts, savings, investments, and travel benefits, but these are tailored for the UK market.
While Monzo cards should work anywhere Mastercard is accepted, there is no detailed information on their functionality in Japan. Users may experience occasional issues with acceptance due to outdated merchant systems, but Monzo provides 24/7 customer support to address such problems.
Fees and Charges for Using Monzo in Japan
Here are some general costs that users might encounter when using Monzo in Japan:
- Transaction fees: Monzo may charge a fee for each transaction made in Japan, especially if the transaction is in a foreign currency.
- Currency conversion fees: When making purchases in Japanese yen, Monzo might apply a currency conversion fee to convert the amount from GBP to JPY.
- ATM withdrawal fees: Withdrawing cash from ATMs in Japan could incur additional fees, particularly if the withdrawal exceeds Monzo's free withdrawal limit.
- Foreign exchange rate: The exchange rate used by Monzo for currency conversion may include a markup, which can affect the overall cost of transactions.
Is Monzo the Best Option in Japan?
Even if Monzo is available in Japan, it might not be the best option for users due to potential limitations and restrictions that could affect the overall user experience.
- Merchant acceptance issues: Some Japanese merchants may not accept Monzo cards due to outdated systems.
- ATM withdrawal limits: Exceeding Monzo's free withdrawal limit can result in additional fees.
- Currency conversion fees: Monzo may apply fees for converting GBP to JPY, increasing transaction costs.
- Customer support availability: Monzo's customer support may not be as accessible in Japan.
- Regulatory compliance: Monzo might face regulatory challenges that could impact its services in Japan.
Alternatives to Monzo in Japan
1) OneSafe

OneSafe is a leading alternative payment solution in Japan, offering a seamless blend of traditional and Web3 financial services. Key features include simple onboarding, global payments, and multi-currency support. With lower fees and superior customer support, OneSafe stands out as a superior option for global businesses.
OneSafe Reviews
Users have praised OneSafe for its comprehensive banking features, including ACH, Crypto, Wire deposits, and Virtual cards. They appreciate the support for most businesses, with one user describing it as the best bank they have used so far. The company is recognized for its seamless blend of traditional and Web3 financial services, making it a preferred choice for global businesses.
2) Wise

Wise offers a multi-currency account, enabling users to manage finances globally, including in Japan. Key features include competitive international money transfers, a debit card for worldwide spending without foreign transaction fees, and tools for managing multiple currencies. Benefits include cost savings, transparency, speed, and robust security measures.
Wise Reviews
Wise has an overall rating of 4.7 out of 5 based on 86 reviews. Users have reported issues with money transfers being returned without notification and challenges with document approval. One user mentioned that the Indonesian government no longer allows the use of Wise, causing inconvenience.
Check out more Wise reviews here.
3) Paypal

PayPal offers a secure and convenient payment solution in Japan, featuring global reach, 24/7 fraud monitoring, and Buyer Protection. Users can link multiple cards, choose preferred payment methods, and enjoy seamless online shopping. Businesses benefit from fast invoice payments and reduced cart abandonment, making PayPal a versatile option.
Paypal Reviews
PayPal has a rating of 4.4 out of 5 stars. Users frequently mention high transaction fees and issues with the dispute resolution process and fund holding times. Check out more PayPal reviews here.
Frequently Asked Questions about Monzo in Japan
Can I use my Monzo card in Japan?
Yes, Monzo cards work in Japan wherever Mastercard is accepted, but acceptance may vary.
Are there any fees for using Monzo in Japan?
Yes, you may encounter transaction, currency conversion, and ATM withdrawal fees.
Will I get charged for ATM withdrawals in Japan?
Withdrawals exceeding Monzo's free limit may incur additional fees.
Does Monzo offer customer support in Japan?
Monzo provides 24/7 customer support, but availability may be limited in Japan.
Is Monzo the best option for travelers in Japan?
Monzo may not be the best due to potential fees and acceptance issues.
Begin Your Journey with OneSafe Today!
Choosing the right payment solution in Japan is crucial for a seamless experience. While Monzo has its limitations, alternatives like OneSafe offer comprehensive features and lower fees. Explore OneSafe for a superior financial experience. Sign up today and start your journey with OneSafe!