In this article, you'll discover whether Stripe operates in Indonesia, explore some potential drawbacks if it does, and consider the possibilities for future expansion or changes in Stripe's services within the country.
Does Stripe Work In Indonesia?

Does Stripe work in Indonesia? Stripe is available in Indonesia, offering a range of functionalities tailored to the local market. Users can set up accounts, process payments through Indonesia Bank transfers, and manage recurring transactions and marketplaces.
Additionally, Stripe supports various currencies and provides detailed information on payout schedules and VAT for Indonesian businesses. The platform also offers troubleshooting support for issues like negative balances and missing payments, ensuring a comprehensive service for users in Indonesia.
Fees and Charges for Using Stripe in Indonesia
Here are some general costs that users might encounter when using Stripe in Indonesia:
- Transaction Fees: Stripe typically charges a percentage of each transaction processed through its platform. This fee can vary based on the type of transaction and the payment method used.
- Currency Conversion Fees: If a transaction involves converting currencies, Stripe may charge a fee for the conversion. This fee is usually a small percentage of the transaction amount.
- Withdrawal Fees: When transferring funds from a Stripe account to a bank account, there may be fees associated with the withdrawal process. These fees can depend on the bank and the currency involved.
Is Stripe the Best Option in Indonesia?
Even though Stripe is available in Indonesia, it might not be the best option for users due to certain limitations and restrictions.
- Limited Payment Methods: Only supports Indonesia Bank transfer (virtual account).
- Complex Integration: Requires specific integration recommendations for new accounts.
- Customer Compliance: Customers must upload transfer confirmations to confirm payments.
- Handling VAT: Managing Value Added Tax (VAT) for Indonesian businesses can be challenging.
- Negative Balances: Users need to address negative balances in their Stripe accounts.
Alternatives to Stripe in Indonesia
1) OneSafe

OneSafe is a leading alternative payment solution in Indonesia, offering ease of use, lower fees, and superior customer support. Key features include simple onboarding, global payments, multi-currency support, and state-of-the-art security measures. These benefits make OneSafe a superior option for businesses seeking efficient financial solutions.
OneSafe Reviews
Users have praised OneSafe for its comprehensive services, including ACH, Crypto, Wire deposits, and Virtual cards, making it the best bank they have used so far. The company is appreciated for supporting a wide range of businesses and providing excellent customer service.
2) Wise

Wise offers a robust alternative payment solution in Indonesia, featuring a multi-currency account, global money transfers, and a Wise card for spending and withdrawals. Users benefit from competitive exchange rates, low fees, and high security measures, making it a reliable option for both personal and business transactions.
Wise Reviews
Wise has an overall rating of 4.7 out of 5 based on 86 reviews. Users have reported issues with money transfers being returned without notification and challenges with document approval for account setup. One user mentioned that the Indonesian government no longer allows the use of Wise, causing inconvenience. Check out more Wise reviews here.
3) Paypal

PayPal offers a secure and efficient payment solution in Indonesia, allowing users to send money globally, shop at millions of online stores, and link multiple cards for convenience. Key features include 24/7 fraud monitoring, Buyer Protection, and customizable digital payment options, making it a reliable choice for both personal and business transactions.
Paypal Reviews
PayPal has a rating of 4.4 out of 5 stars. Users generally mention high transaction fees and occasional complaints about the length of the dispute resolution process and fund holding times. Check out more PayPal reviews here.
Frequently Asked Questions about Stripe in Indonesia
Can I use Stripe for international transactions in Indonesia?
Yes, Stripe supports international transactions, allowing businesses to accept payments from global customers.
What currencies does Stripe support in Indonesia?
Stripe supports multiple currencies, including Indonesian Rupiah (IDR) and other major global currencies.
Are there any setup fees for using Stripe in Indonesia?
No, Stripe does not charge any setup fees for creating an account in Indonesia.
How long does it take to receive payouts from Stripe in Indonesia?
Payouts typically take 7-10 business days, depending on your bank and transaction volume.
Does Stripe offer customer support in Indonesia?
Yes, Stripe provides customer support, including troubleshooting for issues like negative balances and missing payments.
Begin Your Journey with OneSafe Today!
Choosing the right payment solution in Indonesia is crucial for business success. While Stripe offers various features, alternatives like OneSafe provide superior benefits, including lower fees and better customer support. Explore OneSafe to enhance your financial operations. Sign up today!